{"id":1000419,"date":"2026-09-18T12:32:47","date_gmt":"2026-09-18T12:32:47","guid":{"rendered":"https:\/\/www.ohselection.com\/faq\/"},"modified":"2026-10-20T09:20:52","modified_gmt":"2026-10-20T09:20:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ohselection.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1000419\" class=\"elementor elementor-1000419 elementor-992963\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54bfe25 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"54bfe25\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e74649d sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e74649d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b2f98c sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"0b2f98c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OH Selection FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b969828 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"b969828\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f06e40 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"5f06e40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db455fa sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"db455fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>My OH Selection account:<\/u><\/b><\/h6>\r\n<h6 class=\"Corps\"><strong>&#8211; Create my account:<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35498a9 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"35498a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5581\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5581\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I create my OH Selection account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5581\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5581\"><p>To create your account, click &#8220;Log in&#8221; at the top right of the site, then follow the instructions. You can also create your account when you check out. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5582\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5582\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I need to create an account to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5582\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5582\"><p class=\"Corps\">If you wish to place an order, you may do so freely, with no obligation to open a personal account.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5583\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5583\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the benefits of creating an account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5583\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5583\"><p>By creating an account, you will be included in our customer database and will receive all our promotional offers by e-mail. In addition, when placing orders, you will save time because all your information will already be stored. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fea558 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"9fea558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>MY ORDER:<\/u><\/b><\/h6>\r\n<h6 class=\"Corps\"><b>&#8211; Place an order: <\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3e0ca sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"7a3e0ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1281\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1281\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1281\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1281\"><p>Step 1: browse our catalogue via the search engine or the menu sections: &#8220;Watch strap&#8221;, &#8220;Watch storage&#8221;, &#8220;Watchmaking accessory&#8221;, &#8220;Lifestyle&#8221;, &#8220;Gifts&#8221; or &#8220;Brands&#8221;.<\/p>\n<p>Step 2: choose your items and click &#8220;Add to cart&#8221;.<\/p>\n<p>Step 3: open your cart (top right) and click &#8220;Proceed to checkout&#8221;.<\/p>\n<p>Step 4: enter your contact details, choose your delivery method and payment method, then click &#8220;Place order&#8221;.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1282\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1282\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I order a model if it is marked as out of stock?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1282\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1282\"><p>If a model is shown as out of stock, please write to us at <a href=\"mailto:service@ohselection.com\">service@ohselection.com<\/a>, stating its reference: we will inform you of the expected restock date and notify you as soon as it is available again.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb129f0 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"bb129f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Cancel my order: <\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f25a7e sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"4f25a7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8291\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8291\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I cancel my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8291\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8291\"><p>If you wish to cancel your order, please send us an e-mail at <a href=\"mailto:service@ohselection.com\">service@ohselection.com<\/a> stating your order number. If it has already been shipped, you may exercise your right of withdrawal within 15 days of receipt (see the &#8220;Exchange and refund&#8221; section). <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebb2da2 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"ebb2da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Track my order: <\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7881f95 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"7881f95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1261\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1261\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I find out where my parcel is?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1261\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1261\"><p>As soon as your order is shipped, we send you an e-mail containing your tracking number and a link to the carrier\u2019s website (Colissimo or Chronopost). You can also find the details and status of your orders at any time in your &#8220;My account&#8221; area, under &#8220;Orders&#8221;. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1262\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1262\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens if I am not at home at the time of delivery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1262\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1262\"><p>If you are absent at the time of delivery, the carrier will leave a delivery notice. With Colissimo, your parcel will be available at the post office or pick-up point indicated on the notice, where you can collect it with the notice and an ID document. With Chronopost, you can reschedule delivery or choose a relay point via the tracking link received by e-mail.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-457a203 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"457a203\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>SHIPPING AND DELIVERY:<\/u><\/b><\/h6>\r\n<h6 class=\"Corps\"><b>&#8211; Dispatch times:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8aac183 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"8aac183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1451\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1451\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long does it take for my order to be dispatched?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1451\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1451\"><p>Your order is prepared and handed over to the carrier within 48 to 72 business hours after your payment is validated. Orders placed at the weekend or on a public holiday are processed from the first following business day. <\/p>\n<p>You will receive an e-mail with your tracking number as soon as it is dispatched.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b474c48 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"b474c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><strong>&#8211; Delivery times and methods:<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02e02f0 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"02e02f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3011\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3011\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What delivery methods are available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3011\"><p>In France:<\/p>\n<ul>\n<li>Tracked Letter<\/li>\n<li>Colissimo home delivery, with or without signature<\/li>\n<li>Colissimo to a pick-up point (Pickup relay, locker, post office)<\/li>\n<li>Chronopost Express home delivery D+1 before 6 PM<\/li>\n<li>Chronopost Express to a relay point D+1 before 1 PM<\/li>\n<\/ul>\n<p>Free Tracked Letter delivery from \u20ac29 for eligible items.<\/p>\n<p>International: Colissimo (with or without signature) and Chronopost depending on the country. Available methods and their rates are displayed in your cart based on the delivery country. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78f7cdd sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"78f7cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Delivery area:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0191f5b sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"0191f5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1641\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1641\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What delivery areas are covered?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1641\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1641\"><p>We deliver in France (including overseas departments and territories), throughout Europe, to the United Kingdom, Switzerland and the rest of the world. For the United Kingdom and Switzerland, the DDP option makes it possible to pay duties and taxes at the time of ordering, with no fees to pay upon delivery. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ce4b2b sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"8ce4b2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>PAYMENT:<\/u><\/b><\/h6>\r\n<h6 class=\"Corps\"><b>&#8211; Payment methods:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff37eb2 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"ff37eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2671\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2671\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What payment methods are accepted?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2671\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2671\"><p>OH Selection accepts the following payment methods:<\/p>\n<ul>\n<li>Bank card: CB, Visa, Mastercard, American Express<\/li>\n<li>Apple Pay<\/li>\n<li>Google Pay<\/li>\n<li>PayPal<\/li>\n<\/ul>\n<p>The charge is made as soon as your order is validated.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2672\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2672\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I pay for my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2672\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2672\"><p class=\"Corps\">&#8211; As with any order, to access payment you will be asked to read and accept the General Terms and Conditions of Sale (GTCS).<\/p>\n<p class=\"Corps\">&#8211; The amount of any order placed on OH Selection is debited as soon as confirmation is received that the order has been taken in charge.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755d730 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"755d730\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Payment facilities:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e73322b sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"e73322b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I pay in instalments?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2421\"><p>No, it is not possible to pay in instalments.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d0dde3 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6d0dde3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Securing payment by bank card: <\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61678f2 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"61678f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is payment by bank card secure?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1021\"><p>Yes. Card payments are processed by WooPayments, which relies on Stripe\u2019s infrastructure, certified PCI-DSS Level 1. Your banking data is encrypted and is never stored on our servers.  <\/p>\n<p>In accordance with European regulations (PSD2), your bank may request strong customer authentication (3D Secure) when you pay. Apple Pay, Google Pay and PayPal payments are processed directly by these services. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51abaf9 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"51abaf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>USING A PROMO CODE:<\/u><\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5721d9 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"f5721d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2571\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2571\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I use a promotional code?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2571\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2571\"><p class=\"Corps\">If you have a promotional code, you can enter it at the time of purchase in the box provided for this purpose. It is valid for your next order with no minimum purchase amount. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2572\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2572\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">My promotional code does not work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2572\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2572\"><p class=\"Corps\">Your promotional code cannot be combined with other codes. This is why it is not applied to your order. If the problem persists, please do not hesitate to contact our customer service.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a06fe0f sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"a06fe0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>EXCHANGE AND REFUND: <\/u><\/b><b> <\/b><\/h6>\r\n<h6 class=\"Corps\"><b>&#8211; Exchange terms:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc9d930 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"fc9d930\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2641\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2641\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I exchange an item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2641\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2641\"><p>You may exchange an item that does not suit you within 15 days of receiving your order. The item must be new, unworn and in its original, intact packaging. Personalised products (engraving, customisation, etc.) can neither be exchanged nor returned.  <\/p>\n<p>If the returned item was on promotion or if you used a promotional code, you will benefit from the same discount for your exchanged item.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2642\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2642\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I make this exchange?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2642\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2642\"><p>Please write to us at <a href=\"mailto:service@ohselection.com\">service@ohselection.com<\/a>, stating your order number, the item to be exchanged and the one you wish to receive. We will send you the return instructions. <\/p>\n<p>Your new item is shipped within 48 to 72 business hours after receipt and inspection of the returned item. You will then receive an e-mail with its tracking number. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a15a8e sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6a15a8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Item return terms:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66696ca sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"66696ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1071\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1071\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I return items that do not suit me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1071\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1071\"><p>Yes. In accordance with the law, you have 15 days from receipt of your order to return an item to us, without having to justify your decision. Items must be new, unworn and in their original packaging. Personalised products (engraving, customisation, etc.) are excluded from the right of return.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1072\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1072\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I return an item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1072\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1072\"><p>Step 1: write to us at <a href=\"mailto:service@ohselection.com\">service@ohselection.com<\/a> within 15 days of receipt, stating your order number and the item(s) concerned.<\/p>\n<p>Step 2: we will send you the return address and instructions. Return shipping costs are covered by OH Selection. <\/p>\n<p>Step 3: place the items back in their original packaging and enclose your order number, your last name and first name.<\/p>\n<p>Step 4: upon receipt and inspection of your return, we will refund you using the same payment method used for the order, within a maximum of 14 days.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4fa59 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"8f4fa59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b>&#8211; Cost of returning an item:<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad35984 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"ad35984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1811\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1811\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does it cost me to return an item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1811\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1811\"><p>Returns are free of charge for any non-personalised item returned within 15 days of receipt: return shipping costs are covered by OH Selection. In the event of a defective product, return shipping costs are also at our expense. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3ee739 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"e3ee739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"Corps\"><b><u>CUSTOMER SERVICE:<\/u> <\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba81aa6 sc_fly_static elementor-widget elementor-widget-accordion\" data-id=\"ba81aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1951\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1951\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I contact you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1951\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1951\"><p>We can be reached from Monday to Friday to answer all your questions:<\/p>\n<p>\u2013 by e-mail: <a href=\"mailto:service@ohselection.com\">service@ohselection.com<\/a><br \/>\u2013 via the form on our <a href=\"https:\/\/www.ohselection.com\/en\/contact\/\">Contact<\/a> page<\/p>\n<p>For any question regarding an order or a return, please remember to state your order number.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6068c24 sc_fly_static elementor-widget elementor-widget-html\" data-id=\"6068c24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment cr\u00e9er mon compte OH Selection ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pour cr\u00e9er votre compte, cliquez sur \u00ab Se connecter \u00bb en haut \u00e0 droite du site, puis laissez-vous guider. Vous pouvez aussi cr\u00e9er votre compte au moment de valider votre commande.\"}},{\"@type\":\"Question\",\"name\":\"Est-il n\u00e9cessaire de cr\u00e9er un compte pour pouvoir commander ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si vous souhaitez commander, vous pouvez le faire librement sans obligation d\u2019ouverture d\u2019un compte personnel.\"}},{\"@type\":\"Question\",\"name\":\"Quels sont mes avantages en cr\u00e9ant un compte ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"En cr\u00e9ant un compte, vous ferez ainsi parti de notre fichier client et recevrez toutes nos offres promotionnelles par mail. De plus, lors de vos commandes, vous gagnerez du temps car toutes vos informations seront d\u00e9j\u00e0 enregistr\u00e9es.\"}},{\"@type\":\"Question\",\"name\":\"Comment passer une commande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u00c9tape 1 : parcourez notre catalogue via le moteur de recherche ou les rubriques du menu : \u00ab Bracelet montre \u00bb, \u00ab Rangement montre \u00bb, \u00ab Accessoire horloger \u00bb, \u00ab Lifestyle \u00bb, \u00ab Cadeaux \u00bb ou \u00ab Marques \u00bb.\u00c9tape 2 : choisissez vos articles et cliquez sur \u00ab Ajouter au panier \u00bb.\u00c9tape 3 : ouvrez votre panier (en haut \u00e0 droite) et cliquez sur \u00ab Valider la commande \u00bb.\u00c9tape 4 : renseignez vos coordonn\u00e9es, choisissez votre mode de livraison et votre moyen de paiement, puis cliquez sur \u00ab Commander \u00bb.\"}},{\"@type\":\"Question\",\"name\":\"Comment commander un mod\u00e8le si celui-ci est signal\u00e9 \u00e9puis\u00e9 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si un mod\u00e8le est indiqu\u00e9 comme \u00e9puis\u00e9, \u00e9crivez-nous \u00e0 service@ohselection.com en pr\u00e9cisant sa r\u00e9f\u00e9rence : nous vous indiquerons sa date de retour en stock pr\u00e9vue et vous pr\u00e9viendrons d\u00e8s qu\u2019il sera de nouveau disponible.\"}},{\"@type\":\"Question\",\"name\":\"Comment annuler ma commande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si vous souhaitez annuler votre commande, envoyez-nous un e-mail \u00e0 service@ohselection.com en indiquant votre num\u00e9ro de commande. Si elle a d\u00e9j\u00e0 \u00e9t\u00e9 exp\u00e9di\u00e9e, vous pouvez exercer votre droit de r\u00e9tractation dans les 15 jours suivant sa r\u00e9ception (voir la rubrique \u00ab \u00c9change et remboursement \u00bb).\"}},{\"@type\":\"Question\",\"name\":\"Comment savoir o\u00f9 en est mon colis ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"D\u00e8s l\u2019exp\u00e9dition de votre commande, nous vous envoyons un e-mail contenant votre num\u00e9ro de suivi et un lien vers le site du transporteur (Colissimo ou Chronopost). Vous pouvez aussi retrouver \u00e0 tout moment le d\u00e9tail et le statut de vos commandes dans votre espace \u00ab Mon compte \u00bb, rubrique \u00ab Commandes \u00bb.\"}},{\"@type\":\"Question\",\"name\":\"Que se passe t-il si je ne suis pas chez moi au moment de la livraison ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"En cas d\u2019absence lors de la livraison, le transporteur d\u00e9pose un avis de passage. Avec Colissimo, votre colis est disponible dans le bureau de poste ou le point de retrait indiqu\u00e9 sur l\u2019avis, o\u00f9 vous pourrez le retirer muni de cet avis et d\u2019une pi\u00e8ce d\u2019identit\u00e9. Avec Chronopost, vous pouvez reprogrammer la livraison ou choisir un point relais depuis le lien de suivi re\u00e7u par e-mail.\"}},{\"@type\":\"Question\",\"name\":\"Au bout de combien de temps ma commande est-elle exp\u00e9di\u00e9e ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Votre commande est pr\u00e9par\u00e9e et remise au transporteur sous 48 \u00e0 72 heures ouvr\u00e9es apr\u00e8s validation de votre paiement. Les commandes pass\u00e9es le week-end ou un jour f\u00e9ri\u00e9 sont trait\u00e9es \u00e0 partir du premier jour ouvr\u00e9 suivant.Vous recevez un e-mail avec votre num\u00e9ro de suivi d\u00e8s l\u2019exp\u00e9dition.\"}},{\"@type\":\"Question\",\"name\":\"Quels sont les modes de livraison ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"En France :Lettre suivieColissimo \u00e0 domicile, avec ou sans signatureColissimo en point de retrait (relais Pickup, consigne, bureau de poste)Chronopost Express \u00e0 domicile en J+1 avant 18hChronopost Express en point relais en J+1 avant 13hLivraison offerte en Lettre suivie d\u00e8s 29 \u20ac d\u2019achat pour les articles \u00e9ligibles.\u00c0 l\u2019international : Colissimo (avec ou sans signature) et Chronopost selon les pays. Les modes disponibles et leurs tarifs s\u2019affichent dans votre panier en fonction du pays de livraison.\"}},{\"@type\":\"Question\",\"name\":\"Quelles sont les zones de livraison ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nous livrons en France (DOM-TOM compris), dans toute l\u2019Europe, au Royaume-Uni, en Suisse et dans le reste du monde. Pour le Royaume-Uni et la Suisse, l\u2019option DDP permet de r\u00e9gler les droits et taxes d\u00e8s la commande, sans frais \u00e0 payer \u00e0 la r\u00e9ception.\"}},{\"@type\":\"Question\",\"name\":\"Quels sont les moyens de paiement accept\u00e9s ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"OH Selection accepte les moyens de paiement suivants :Carte bancaire : CB, Visa, Mastercard, American ExpressApple PayGoogle PayPayPalLe d\u00e9bit est effectu\u00e9 d\u00e8s la validation de votre commande.\"}},{\"@type\":\"Question\",\"name\":\"Comment r\u00e9gler ma commande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"- Comme pour toute commande, afin d\u2019acc\u00e9der au paiement, il vous sera demand\u00e9 de prendre connaissance et d'accepter les conditions g\u00e9n\u00e9rales de vente (CGV). - Le d\u00e9bit du montant de toute commande pass\u00e9e sur OH Selection se fait d\u00e8s la confirmation de la prise en charge de la commande.\"}},{\"@type\":\"Question\",\"name\":\"Peut-on payer en plusieurs fois ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Non, il n'est pas possible de payer en plusieurs fois.\"}},{\"@type\":\"Question\",\"name\":\"Le paiement par carte bancaire est-il s\u00e9curis\u00e9 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Les paiements par carte sont trait\u00e9s par WooPayments, qui s\u2019appuie sur l\u2019infrastructure de Stripe, certifi\u00e9e PCI-DSS de niveau 1. Vos donn\u00e9es bancaires sont chiffr\u00e9es et ne sont jamais stock\u00e9es sur nos serveurs.Conform\u00e9ment \u00e0 la r\u00e9glementation europ\u00e9enne (DSP2), votre banque peut vous demander une authentification forte (3D Secure) lors du paiement. Les paiements Apple Pay, Google Pay et PayPal sont trait\u00e9s directement par ces services.\"}},{\"@type\":\"Question\",\"name\":\"Comment utiliser un code promotionnel ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si vous avez un code promotionnel, vous pourrez nous l\u2019indiquer au moment de l\u2019achat dans l\u2019encadr\u00e9 r\u00e9serv\u00e9 \u00e0 cet effet. Il est valable pour la prochaine commande sans montant minimum d\u2019achat.\"}},{\"@type\":\"Question\",\"name\":\"Mon code promotionnel ne fonctionne pas ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Votre code promotionnel n\u2019est pas cumulable avec d\u2019autres codes. C\u2019est pour cette raison qu\u2019il n\u2019est pas pris en compte lors de votre commande. Si le probl\u00e8me persiste, n\u2019h\u00e9sitez pas \u00e0 contacter notre service client.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je faire un \u00e9change ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Vous pouvez \u00e9changer un article qui ne vous convient pas dans un d\u00e9lai de 15 jours \u00e0 compter de la r\u00e9ception de votre commande. L\u2019article doit \u00eatre neuf, non port\u00e9 et dans son emballage d\u2019origine intact. Les produits personnalis\u00e9s (gravure, personnalisation\u2026) ne peuvent \u00eatre ni \u00e9chang\u00e9s ni retourn\u00e9s.Si l\u2019article retourn\u00e9 \u00e9tait en promotion ou si vous avez utilis\u00e9 un code promotionnel, vous b\u00e9n\u00e9ficierez de la m\u00eame remise pour votre article \u00e9chang\u00e9.\"}},{\"@type\":\"Question\",\"name\":\"Comment effectuer cet \u00e9change ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u00c9crivez-nous \u00e0 service@ohselection.com en indiquant votre num\u00e9ro de commande, l\u2019article \u00e0 \u00e9changer et celui que vous souhaitez recevoir. Nous vous transmettrons les instructions de retour.Votre nouvel article vous est exp\u00e9di\u00e9 sous 48 \u00e0 72 heures ouvr\u00e9es apr\u00e8s r\u00e9ception et contr\u00f4le de l\u2019article retourn\u00e9. Vous recevez alors un e-mail avec son num\u00e9ro de suivi.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je retourner des articles qui ne me conviennent pas ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Conform\u00e9ment \u00e0 la loi, vous disposez de 15 jours \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner un article, sans avoir \u00e0 justifier votre d\u00e9cision. Les articles doivent \u00eatre neufs, non port\u00e9s et dans leur emballage d\u2019origine. Les produits personnalis\u00e9s (gravure, personnalisation\u2026) sont exclus du droit de retour.\"}},{\"@type\":\"Question\",\"name\":\"Comment retourner un article ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u00c9tape 1 : \u00e9crivez-nous \u00e0 service@ohselection.com dans les 15 jours suivant la r\u00e9ception, en indiquant votre num\u00e9ro de commande et le ou les articles concern\u00e9s.\u00c9tape 2 : nous vous transmettons l\u2019adresse et les instructions de retour. Les frais de retour sont pris en charge par OH Selection.\u00c9tape 3 : replacez les articles dans leur emballage d\u2019origine et joignez votre num\u00e9ro de commande, votre nom et votre pr\u00e9nom.\u00c9tape 4 : d\u00e8s r\u00e9ception et contr\u00f4le de votre retour, nous vous remboursons avec le m\u00eame moyen de paiement que celui utilis\u00e9 pour la commande, dans un d\u00e9lai maximum de 14 jours.\"}},{\"@type\":\"Question\",\"name\":\"Combien me co\u00fbte le retour d\u2019un article ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le retour est gratuit pour tout article non personnalis\u00e9 renvoy\u00e9 dans les 15 jours suivant la r\u00e9ception : les frais de retour sont pris en charge par OH Selection. En cas de produit d\u00e9fectueux, les frais de retour sont \u00e9galement \u00e0 notre charge.\"}},{\"@type\":\"Question\",\"name\":\"Comment vous contacter ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nous sommes joignables du lundi au vendredi pour r\u00e9pondre \u00e0 toutes vos questions :\u2013 par e-mail : service@ohselection.com\u2013 via le formulaire de notre page ContactPour toute question concernant une commande ou un retour, pensez \u00e0 indiquer votre num\u00e9ro de commande.\"}}]}<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OH Selection FAQ My OH Selection account: &#8211; Create my account: How do I create my OH Selection account? To create your account, click \u00ab\u00a0Log in\u00a0\u00bb at the top right of the site, then follow the instructions. You can also create your account when you check out. 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