These General Terms and Conditions of Sale govern the commercial activity of OBJECTIF HORLOGERIE SARL, with a capital of 10,000 euros, whose registered office is 91 RUE DU FAUBOURG SAINT HONORE – 75008 PARIS, registered in the RCS of PARIS under the number 805 081 817 00019, telephone: 01 42 74 88 50, mail: firstname.lastname@example.org
ARTICLE 1. FIELDS OF APPLICATION AND MODIFICATION OF THE TERMS AND CONDITIONS OF SALE
In accordance with Article L 441-6 of the French Commercial Code, these general conditions of sale (GTC) constitute the sole basis of the commercial relationship between the parties and apply to all orders placed on the websites: www.objectifhorlogerie .fr and www.ohselection.com
The publisher reserves the right to adapt or modify at any time these terms and conditions of sale.
In case of modification, it will be applied to each order the general conditions of sale in force on the day of the order.
These general conditions of sale only concern non-commercial individuals.
ARTICLE 2. PRICES
The prices of our products are indicated in euros or another currency in case of proposal on the website, all taxes included (VAT + other taxes) excluding participation in processing fees and shipping. The prices of our products are public prices. In case of order to another country than metropolitan France, any customs fees or local taxes will be borne by the recipient. Objectif Horlogerie reserves the right to change prices at any time, but agrees to apply the rates in effect displayed at the time of your order, subject to availability on that date. The products remain the property of Objectif Horlogerie until the complete collection of the prize by Objectif Horlogerie. Payment is made before the delivery of the products.
ARTICLE 3. AVAILABILITY OF PRODUCTS
Our product offers and prices are valid as long as they are visible on the site. Upon receipt of your order, we check the availability of the (or) product (s) ordered (s). In case of unavailability, we commit ourselves within 30 days from the validation of the order is to deliver the product ordered within the limits of available stocks or to refund you by crediting your credit card.
The date of registration of the order corresponds to the date of payment by credit card online with the secure payment terminal of our partner.
In case of out of stock on one of the products of your order, we ship the rest of your order, accompanied by an information message on the voucher.
ARTICLE 4. VALIDATION OF ORDERS AND ELECTRONIC SIGNATURE (LAW OF 13 MARCH 2000 ON ELECTRONIC SIGNATURE)
Any order validated by a click on the validation button implies irrevocable adhesion to these general conditions of sale.
The “double click” associated with the authentication and non-repudiation procedure and the protection of message integrity constitutes an electronic signature.
This electronic signature has value between the parties in the same way as a handwritten signature.
ARTICLE 5. TERMS OF PAYMENT AND SECURITY
The payment of your purchases is made in cash.
Cash payment by credit card
You can pay by credit card: in this case, the payment is made on the site of our partner. This implies that no banking information concerning you passes through the site of Objectif Horlogerie. Payment by credit card is perfectly secure. Your order will be recorded as soon as the payment is accepted by the banking service. You can pay online with confidence by entering the number, the expiry date of your credit card and the security code on the back of it in the slots provided for this purpose.
The details of your credit card are encrypted using SSL (Secure Socket Layer) and never transit unencrypted over the network. Payment is made directly to the bank. Objectif Horlogerie has no access to these coordinates, and does not keep them on its servers. That’s why they are required for each new transaction on our site. For security reasons, we enable the 3D-Secure device for orders over 100 euros.
The payment in 3 or 4 times by card, without expenses is a service reserved to the private individuals living in mainland France, which allows you to proceed to a payment in three or four times and to acquire your article as of the first payment; and that without extra charge or interest.
Cash payment by Paypal
You can pay by Paypal system for all orders.
Cash payment by bank transfer
The payment of the order can be made by transfer: in this case, the banking coordinates of Objectif Horlogerie will be posted on the page of payment to be able to print them and preserve them preciously. Following this step, the order can be validated and the formalities will be settled directly with the bank to make the transfer.
Once the transfer has been received and confirmed, the order may be withdrawn according to the choice chosen at the time of online order.
The transfer must reach Objectif Horlogerie within 7 working days, otherwise, the availability indicated at the time of the order will no longer be guaranteed, Objectif Horlogerie will notify the customer of the new delivery period if necessary. If the transfer does not reach Objectif Horlogerie within 7 days, the order will be canceled automatically.
ARTICLE 6. TERMS OF DELIVERY
6.1 Order preparation time
All products Objectif Horlogerie except exception being in our warehouses, your orders are prepared within 48 hours after receipt of your payment by credit card or 21 days in case of payment by check or bank transfer, you must add the deadlines of transport routing.
Orders placed on a Saturday, Sunday or holiday will be processed the next business day.
The ordered product is delivered to the address on the order form. In the event of a typing error, including an incorrect or incomplete delivery address, Objectif Horlogerie can not be held responsible for the consequences in terms of delays or impossibility of delivery. All costs related to the return of the products due to a mistake of seizure of the customer will be the exclusive responsibility of the customer.
The customer is informed that Objectif Horlogerie reserves the right to choose the most suitable mode of transport according to the nature of the product, its weight and its volume. Delivery times can not be ensured in case of force majeure, particularly in case of strikes or disruptions related to road transport, as defined by the case law. Delivery times do not take into account any payment control procedures of the customer that would delay the shipment of his order.
The delivery times can not exceed 30 working days after the date of validation of the payment by the Customer.
The announced deadlines are delays ex warehouse.
Objectif Horlogerie can not be responsible for late delivery due to unavailability of the customer.
The services will be carried out at Objectif Horlogerie or in another place indicated in the catalog. All details will be sent to the customer.
6.2 Delivery Tracking
After validation of the payment, an order number is assigned to you. Your order is saved. We advise you to print the order number and keep it. You can follow the steps of its treatment at any time within your “My Account” customer area.
6.3 For shipments of product by a carrier
Delivery is at the foot of the building and not upstairs or in the house.
6.4 Delivery Rates
The customer is informed that it is charged proportionally to the weight and volume of the products purchased. The participation in shipping costs includes the cost of packaging and shipping carriers.
The amount of the fees is automatically calculated as soon as a product is added to the basket on the basis of a delivery in Metropolitan France. The customer can freely consult the invoicing and the carrier associated with his products.
The final calculation of the shipping costs of other destinations (foreign) is made once the country of delivery filled in the delivery address.
6.5 Countries delivered
We deliver Metropolitan France and the rest of the world except special case.
ARTICLE 7. RESPONSIBILITIES
Objectif Horlogerie can not be held responsible for the breach of the contract concluded in fortuitous event and force majeure as defined by law and jurisprudence.
The choice and purchase of a product are under the sole responsibility of the customer.
The company Objectif Horlogerie has, for all stages of access to the site and order process, an obligation of means. The Objectif Horlogerie can not be held liable for any inconvenience or damage arising from the use of the internet network, including a break in the service, external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance with to the case law.
ARTICLE 8. RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21 of the Consumer Code, the customer has a period of 14 days to assert his right of withdrawal. The starting point of the deadline is the day of receipt of the last product ordered, by the customer or a third party he has expressly designated. If this period normally expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day.
To assert his right of withdrawal, the customer can return the (s) product (s) concerned in their original packaging, complete (accessories, instructions …) in perfect condition at the address Objectif Horlogerie, 48 rue from Rivoli 75004 PARIS, within 14 days of receipt of the last article, the postmark being taken as proof. In order to speed up the processing of your return, Objectif Horlogerie thanks the customer to kindly attach to the parcel the return form duly completed or a free paper indicating the number of the order and its desire to assert its right of withdrawal. Items returned incomplete, damaged, damaged or soiled by the customer are not included. The refund will be deferred until the receipt of goods.
In the event of exercising the right of withdrawal within the aforementioned period, Objectif Horlogerie will reimburse the customer the price of the purchased product (s) and the shipping costs (within the limit of the sum corresponding to the cheapest standard shipping method). offers) ; the return costs remain the responsibility of the customer.
For all products made according to its own specifications (example: engraving, personalization …) the customer can not assert his right of withdrawal.
ARTICLE 9. RETURN AND REFUNDS
9.1 Time to return an item
The customer has a period of 14 days from the end of the withdrawal period indicated in Article 8 to return the item or items not suitable for him, subject to compliance with the conditions set out below.
9.2 Condition of return
Except defective product, all returned products (watches, cufflinks, winding …) must be new and in their original packaging intact and without writing.
No returns will be accepted and therefore no refund will be made if the returned products have been visibly damaged by the customer and this or these damages make the product unsuitable for sale.
9.3 Terms of return and refund
In case of a simple return (of which retractation):
For the purpose of good reception and to speed up the processing of your return, please send your request by mail via the return form available on the website.
Objectif Horlogerie will then have a period of 14 days, from the receipt of your withdrawal decision to proceed with the refund, using the same method of payment.
Objectif Horlogerie will also have the possibility of deferring the refund until the receipt of the product.
In all cases, in case of return of one or more items subject to a promotional offer or balances, the amount of the refund will be the one on the invoice attached to the package.
In case of defective product return:
The customer can return a defective product to Objectif Horlogerie at the following address:
48 rue de Rivoli
Prior to this return, the Customer must contact Objectif Horlogerie via the contact form on the site.
In case of return of defective product, after finding, by Objectif Horlogerie, of the defective product, Objectif Horlogerie will reimburse the customer for all the costs incurred, the price of the articles concerned, shipping costs and shipping costs. return.
Any other defects in the product will be covered by the commercial guarantee and / or the legal warranty, as specified in article 10 below.
ARTICLE 10. GUARANTEES AND SAVINGS
In case of non-compliance or defect of the delivered product, the customer will have to inform the Customer Service of Objectif Horlogerie which is committed to remedy the problem as soon as possible. In particular by guiding the customer to the right after-sales service, depending on the nature of the product and the supplier.
Any guarantees granted by the manufacturer will be available from Objectif Horlogerie upon request.
To make the commercial guarantee effective, it is the customer’s responsibility to contact the manufacturer’s customer service directly as specified on the product sheet. The customer can also request any information from Objectif Horlogerie.
To benefit from the commercial guarantee, it is imperative to keep the invoice for the purchase of the product as well as all the accessories of the product.
Warranty exclusions will be indicated by the manufacturer.
In any case, you sometimes benefit from the commercial guarantee of the manufacturer, but also the legal guarantees of conformity of the good to the contract and latent defects in accordance with the legal provisions. The provisions of this article do not prevent you from benefiting from the right of withdrawal.
ARTICLE 11. INTELLECTUAL PROPERTY
All elements of the Objectif Horlogerie website, whether visual or sound, are protected by copyright, trademarks or patents. They are the exclusive property of Objectif Horlogerie. As such, and in accordance with the provisions of the Code of Intellectual Property, only the use is authorized for private use, subject to different or even more restrictive provisions of the Code of Intellectual Property.
Any total or partial reproduction of the Objectif Horlogerie website is strictly prohibited without prior agreement.
ARTICLE 12. ENTIRETY
In the event that any of the clauses of the present contract would be null and void by a change of legislation, regulation or by a court decision, this can not in any way affect the validity and the respect of these general conditions of use sale.
ARTICLE 13. DURATION
These conditions apply throughout the duration of online services offered by the company Objectif Horlogerie.
ARTICLE 14. PROOF
The computerized registers, kept in the computer systems of the company Objectif Horlogerie and its partners under reasonable conditions of safety, will be considered as proof of communications, orders and payments between the parties.
ARTICLE 15. CONSERVATION AND ARCHIVING OF TRANSACTIONS
The filing of purchase orders and invoices is made on a reliable and durable support to correspond to a faithful and durable copy in accordance with Article 1348 of the Civil Code.
ARTICLE 16. DISPUTES
These conditions are subject to French law.
In case of dispute, Objectif Horlogerie and the customer will try to resolve it amicably. In case of failure of the transaction, only the French courts will be competent.
ARTICLE 17. CLIENT SERVICE OBJECTIVE WATCHMAKING
For any information or question, the Customer Service of Objectif Horlogerie is at the disposal of the customer:
– electronically via the contact form at the bottom of the page.
For any electronic correspondence that will follow, please do so with the email address you use for your customer account. This allows faster processing of your request.
– by phone 01 42 74 88 50 (De 9h à 17h du Lundi au Vendredi)
– by postal mail :
48 rue de Rivoli
For an order tracking exclusively / a question related to the After Sales Service: you can connect to your customer area “My account” and then go to the contact form.
ARTICLE 18. COMPUTER PROVISIONS AND FREEDOM
In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, the files and the liberties, you have a right of access, modification, rectification and suppression of the data which concern you. We offer you the opportunity to exercise these rights by contacting us and indicating your last name, first name, address and your Horology Watch reference at the following address: Objectif Horlogerie 48 rue de Rivoli 75004 Paris or by email : email@example.com
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